Return Policy
Return Policy
If you are not completely satisfied with your purchase,
eyeweartown.com accepts returns within
14 days of delivery.
All returned items undergo a professional inspection.
Items that are used, altered, or physically damaged may not be eligible for return.
To initiate a return, please email us at [email protected] to request a Return Merchandise Authorization (RMA) number. The RMA number must be included with your return.
All returns must be shipped using an insured carrier with tracking and signature confirmation to ensure the package arrives safely.
Please include a note inside the package with your name, address, email address, and order number.
eyeweartown.com
RETURNS DEPARTMENT
10 S Broadway, Suite 207
Nyack, NY10960
Refunds are processed within 10 business days after we receive your return. All returns are subject to a 20% restocking fee. Shipping costs are non-refundable. Refunds will be issued within 5 business days. . If your order qualified for Free Shipping, the actual shipping cost will be deducted from your refund.
To initiate a return, please email us at [email protected] to request a Return Merchandise Authorization (RMA) number. The RMA number must be included with your return.
All returns must be shipped using an insured carrier with tracking and signature confirmation to ensure the package arrives safely.
Please include a note inside the package with your name, address, email address, and order number.
eyeweartown.com
RETURNS DEPARTMENT
10 S Broadway, Suite 207
Nyack, NY10960
Refunds are processed within 10 business days after we receive your return. All returns are subject to a 20% restocking fee. Shipping costs are non-refundable. Refunds will be issued within 5 business days. . If your order qualified for Free Shipping, the actual shipping cost will be deducted from your refund.